Privacy Policy

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Privacy Policy

Halo Health Privacy Policy

Halo Health, PC (“Halo Health”) is committed to maintaining the security and privacy of your personal information collected through this website, www.halohealthmobilecare.com(the “Website”), the Halo Health electronic health record (the “EHR”) and the Halo Health patient portal, (the “Patient Portal”). This Privacy Policy discloses Halo Health’s information collection and dissemination practices in connection with the Website, the Clinical EHR and the Patient Portal and applies solely to the information that we collect through those means. This Privacy Policy does not address personal information that you provide to us in other contexts (e.g., through a business or investment relationship not expressly described in this Privacy Policy

Electronic Health Record

Halo Health provides the web-based Clinical EHR to customers who enter into a Halo Health Membership Agreement (“Customers”), who then authorize Clinical EHR users, including physicians, physician assistants, nurse practitioners and non-physician staff members (“Authorized Users”). Customers and Authorized Users are responsible for determining uses and disclosures of patient medical information maintained in the Clinical EHR, in accordance with their legal and professional responsibilities as health care professionals and state and federal medical privacy laws, including the federal Health Insurance Portability and Accountability Act (“HIPAA”). To the extent that Halo Health receives or maintains patient medical information in the course of providing the Clinical EHR, that information is secured, used and disclosed only in accordance with Halo Health’s legal obligations as “business associate” under HIPAA.

By using Halo Health’s website you indicate your acceptance of this Privacy Policy. Please do not use this website if you do not agree to the terms of the Privacy Policy. Halo Health will post changes to these terms of the Privacy Policy and continued use of this website means that you accept those changes.

Personal Identifiable Information Provided by You.

Except as described in this Privacy Policy, Halo Health only collects your personally identifiable information (“PII”) through this Website when you choose to provide such information, such as when you use the “Contact Us” feature or submit a job application. PII can include your name, date of birth, email address and zip code. Halo Health uses your PII to address your requests for information, products or services. Halo Health will not sell, rent, license, or trade your PII with third parties for their own direct marketing use unless we receive your express consent to do so. Unless you give us permission to do so, Halo Health will not share your PII other than as specified in this Privacy Policy. We may share your PII with other business entities in connection with the sale, assignment, merger or other transfer of all or a portion of Halo Health’s business to such business entity. We will require any such successor business entity to honor the terms of this Privacy Policy.

Patient Portal

Halo Health may choose to make the Patient Portal available to patients to enable certain interactions between the Customer, Authorized Users and patients, including scheduling appointments, discussing medical treatment, sending medication prescription-related messages, and enabling patient viewing of a portion of the Clinical EHR. Customers are solely responsible for the content of the patient’s medical record maintained in the Clinical EHR and determining the portion of the Clinical EHR that may be viewed by the patient through the Patient Portal.

Halo Health may utilize patient medical information on a limited basis as necessary to provide the Patient Portal services, including the following uses and disclosures:

  • An email address and a cell phone number are required to be stored in the Clinical EHR before an invitation can be sent to the patient to open a Patient Portal account.
  • When a letter or a response from a doctor is opened by the patient through the Patient Portal, the opened status will be communicated to the doctor inside the Clinical EHR.
  • If instructed by the patient to fax a clinical profile derived from the patient’s medical record (a “Profile”) to a fax machine within the Portal, Halo Health will fax such documents on the patient’s behalf.
  • Halo Health will send email or text notifications to the patient when a letter from the doctor or clinical document is available in the Patient Portal. The email or cell phone number used is documented in the patient’s chart in the Clinical EHR.

Halo Health will maintain aggregate information regarding usage of the Patient Portal for product improvement purposes, but that data will not identify individual patients. Halo Health will not sell any personal information provided by a patient through the Patient Portal to a third party.

Automatically Collected Information and Anonymous Information

Each time a visitor comes to the Website, Halo Health collects some information to improve the overall quality of the visitor’s online experience.

Disclosures to Third Parties Assisting in Halo Health Operations:

Halo Health may share your PII under confidentiality agreements with other companies that work with, or on behalf of, Halo Health to provide products and services. These companies, which may include members of Halo Health’s corporate family, may use your PII to assist Halo Health in its operations. However these companies do not have any independent right to share this information.

Web IP Addresses & Server Logs

An Internet Protocol (“IP”) address is a number that automatically identifies the computer/device you have used to access the Internet. The IP address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet Service Provider. Halo Health may use IP addresses to conduct website analyses and performance reviews and to administer the Website.

Cookies & Web Beacons

Many websites use cookies as a standard practice to provide useful features when a user visits the website and most web browsers are set up to accept cookies. Halo Health uses cookies to improve your online experience when visiting the Website. You can set your browser to refuse cookies, but some portions of the Website may not work properly if you refuse cookies. Some of the Website’s web pages may use web beacons in conjunction with cookies to compile aggregate statistics about website usage. A web beacon is an electronic image (also referred to as an “action tag,” “single-pixel,” or “clear GIF”) that is commonly used to track the traffic patterns of users from one web page to another in order to maximize web traffic flow and to otherwise analyze the effectiveness of websites. Some web beacons may be unusable if you elect to reject their associated cookies. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer.

Links

The Website may contain links to third-party websites that may offer information of interest. This Privacy Policy does not apply to those websites, and Halo Health recommends reviewing those websites’ privacy policies individually. Halo Health assumes no responsibility for any material outside of the Website, including any website that may be accessed through a link from the Website.

Policy Updates

This Privacy Policy may be revised from time to time as we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display a version number and a date on the policy in the upper right corner of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any change to this Privacy Policy regarding use or disclosure of PII, we will provide advance notice on this Website. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice.

If you have any questions about this Privacy Policy or about Halo Health’s handling of your information, please contact Halo Health at 919-830-3224.